When will my order ship?
  • Orders will traditionally be shipped same day if order is placed before 2pm MST. 
  • Delays in shipping may occur based on order volume, holidays etc. 
  • Please contact us if your order has not been shipped within a week of order date. 
Can I modify my shipping address?
  • We cannot modify addresses after the order has shipped.

 

  • If you need to modify your address after ordering, please reach out to us as soon as possible.

 

  • Please note, shipping and delivery information for orders purchased through PayPal and Amazon Pay cannot be modified once the order has been submitted. 
How will I know my order has shipped?
  • A shipping confirmation email with tracking will be sent once your order has shipped. 

 

  • We cannot guarantee delivery timing as this is dependent on carrier and time your order is placed.
How are Pre-Orders or Backorders Shipped?
  • Pre-order and/or Back-order items will ship on the estimated date noted on the product description page.

 

  • Any changes or updates to shipping dates will be communicated via email.

 

  • Confirmation emails will be sent prior to shipping.
Can you ship Pre-Orders early?
  • Although we may occasionally ship pre-orders earlier than the official date, we cannot accept requests to ship pre-orders early due to the nature of our production. 
Will a Signature be required?
  • To ensure your order is successfully delivered , we will initially have the carrier require a signature upon receipt.

You may be able to modify this requirement with your mail carrier if desired. 

Please reach out to your carrier as soon as possible if you'd like to modify this requirement.